I'd like to purchase a new Cushion

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Overview

If your cushion is fitting well, but you'd like to purchase an additional cushion, they are available through the store directly for $120USD. (USA, price varies for other countries)

If any changes are required, please contact us and let us know prior to purchase.


Common reasons for purchasing a new cushion:

  • The cushion fits fine, but you'd like to go thinner to help increase edge to edge clarity.

  • Deterioration through regular wear and tear.

  • Secondary users that share the same IPD but need a new cushion, or second-hand buyers.

  • Major changes in face shape.


Can I purchase a second cushion with my headset order?

Generally speaking, we recommend waiting until you try your first cushion before ordering a second with alterations. For instance, a common request is for a second thinner cushion. While a thinner cushion can help some users get better clarity out of their Beyond, it's not always the case - introduced eyelash contact may cause comfort issues, and some users choose to get thicker cushions compared to their original fit.

Can I reuse my existing face scan?

Yes, you can! Just contact us after ordering and ignore the scan request email - we'll get you sorted out.

Can I purchase multiple cushions for different people?

Yes, but, please order each cushion under a different email address. Face scans are stored based on the order email address, and completing a new one will override the older one. As such, we recommend highly keeping one email per custom cushion order.

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