Beyond 2
Beyond 2 - FAQ
It's an excited time for all, with many ongoing questions. Here's some answers to the most common inquiries... Existing Beyond 1 lens inserts will wor...
How to adjust your IPD
Beyond 2 adds independent IPD (interpupillary distance) adjustment for each eye. To get the sharpest, most comfortable image, you’ll first need to kno...
Pre-delivery Questions
Pre-purchase Questions
If you're looking to buy a Beyond but have some questions, this article is here to provide the answers for all common inquiries! The current estimate ...
What is the status of my order?
The latest update for your headset order will always be through our blog: https://store.bigscreenvr.com/blogs/beyond Example from December 19th: http...
First-time Setup Issues
AMD GPU Users: Additional Setup Required!
There is a known issue with AMD GPUs where the headset will not be recognized at first, and is instead picked up by Windows as a monitor/display. We a...
Beyond Utility -- How to Download, Install, Use, and Troubleshoot.
The Beyond utility can be used for changing brightness & refresh rate. This tool enables you to tweak your Beyond's display brightness, refresh rate, ...
Using a Laptop With the Beyond
Using a laptop with the Bigscreen Beyond is easy enough to do, but comes with some caveats. The Beyond needs to access a DisplayPort 1.4 signal capabl...
Troubleshooting Your Beyond
Sim Racing & Flight Sim Issues
Common issues related to Simulation titles, such as iRacing and DCS world
3 articles
Fitment issues - IPD/Cushion
If your Beyond feels uncomfortable, blurry, or poorly fitted, look here!
2 articles
Hardware/Software Connection issues
Black screens, grey screens, static, SteamVR errors and more - we've got it all here.
10 articles
Using Your Beyond
FAQ - Common issues with using your Beyond
This article contains a variety of common issues you may encounter that are a bit too short to warrant a dedicated article! This list may be expanded ...
FAQ - Audio Strap
If you're having issues adjusting or using your Audio Strap, this page contains all info related to it - it's also highly recommended to check out the...
Precautions while using your Beyond
The Beyond is a specialized piece of VR equipment, and in order to ensure you have the best experience with your Beyond, these are some general precau...
How to clean your Beyond's lenses
The Beyond's lenses can get dirty and smudged over time, particularly if your eyelashes make contact with the lenses. They require delicate care and h...
Prescription Lens inserts, and why you might need them.
If you need a prescription for distance vision, the answer is Yes! The prescription lens inserts can help... Reduce eyestrain Increase edge to edge...
Official Discord Server
Join the official Bigscreen Beyond Discord server and get help from both the community and staff!
Unsorted
Beyond 1
Articles specific to Beyond 1 only
2 articles
Inquiries that require assistance from Support
While the knowledge base provides a variety of quality help topics that can help answer most common inquiries, some things will require additional sup...
Order Policies - Warranty and Hardware Terms
This page contains various details and terms related to your order, our policies, and your rights. See our hardware terms here . See our warranty te...