New to Bigscreen Beyond? Start Here

Whether you just unboxed your Beyond or you're still deciding whether to order one, here's the fastest way to find what you actually came here for.

Pre-delivery Questions covers pre-purchase questions, checking your order status, and getting your cushion sorted - the 3D facescan for a custom-fit cushion, or the Universal Fit Cushion if you've ordered the halo mount

Start with Getting Started - installing the Beyond Utility, adjusting your IPD, and getting your PC talking to the headset all live there. Most people are up and running in a few minutes.

Check the FAQ before anything else - a lot of questions are already answered there.

Head over to our Troubleshooting Your Beyond and start with "Common Connection Issues" - it's built to point you to the right article from there, whether that's a grey screen, a driver issue, or something else entirely.

No problem - reach out to Support and we'll take it from here.